Frequently Asked Questions (FAQs)
1. What types of products do you offer?
We specialize in premium pet beds, cozy blankets, toys, and accessories designed to provide comfort and joy for your furry friends.
2. What sizes are available for your pet beds and blankets?
Our products come in various sizes to suit pets of all breeds and ages. Check the product descriptions for detailed size guides to help you choose the perfect fit for your pet.
3. How do I care for my pet bed or blanket?
Most of our products are machine washable for your convenience. Please refer to the care instructions provided with each product to ensure their longevity.
4. Do you offer customization?
At this time, we do not offer product customization. However, we’re always working on expanding our options, so stay tuned for updates!
5. How long does shipping take?
We process orders within 3-5 business days. Shipping times vary depending on your location, but most orders arrive within 5-7 business days. You’ll receive a tracking number once your order ships.
6. What is your return policy?
We want you and your pet to be 100% satisfied. If you’re not happy with your purchase, you can return it within 30 days of receipt. The product must be unused and in its original packaging. Visit our Return Policy page for more details or email us at SnugPetDreams@gmail.com.
7. Do you ship internationally?
Currently, we ship within North America region. We’re working on expanding to more locations soon.
8. Can I contact you for product recommendations?
Absolutely! We’d love to help you find the perfect product for your pet. Reach out to us via our Contact Us page.
9. Are your products safe for pets?
Yes, safety is our top priority. All our products are made from pet-friendly, non-toxic materials to ensure your furry friend’s well-being.
10. How can I stay updated on new products and promotions?
Sign up for our newsletter to receive updates on the latest collections, exclusive discounts, and tips for your pets!